Order Info
Office Hours: 8:00 am to 4:30 pm Pacific Standard Time
Terms: Net 30 days for authorized distributors, end users and O.E.M.s with an established credit line.
Shipping: All orders will be shipped F.O.B. El Segundo, California.
Returned goods policy: A 20% restocking charge will be assessed for all returned goods. Unused standard catalogue tools may be returned within 60 days of invoice date. The customer must call for a return authorization number (RMA). Returns must be shipped by prepaid freight. Credit will be issued after inspection of returned items: if tools are used, damaged, or altered credit will not be given.
Note:
Request for large quantities of standard tools or special tools will be given prompt attention by our sales department
In most cases, request for standard tools altered to meet your application, can be quoted immediately over the phone by our order desk
Please email us at inquiry@craigtools.com with any questions.
T. 310-322-0614
F. 310-615-0455